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Processes and Tools: Efficiency in Everyday Life

We audit and optimize your business processes and implement the appropriate tools for seamless integration and interconnection of your systems. Our expertise begins with auditing and mapping your processes to identify gains in productivity and traceability. We select, configure, and deploy the most relevant tools for your organization and ensure the seamless interconnection of your ecosystem. 

Our expertise in Processes and Tools

  • Audit & Optimization of business processes

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    We analyze your business processes to identify potential gains in efficiency, productivity, and traceability (process mapping, identification of friction points, data flow analysis, definition of value-added optimizations).

  • Implementation of tools

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    We select, configure, and deploy the tools best suited to your organization and your objectives (functional scoping, choice of solutions, configuration, testing, and change management support).

  • ITSM & Process Management – ServiceNow expertise

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    Our teams have solid experience in setting up and operating ITSM and BPM platforms, including ServiceNow (workflow design and automation, incident and request management, CMDB, integration with your existing environments, etc.).

  • Integration & Interconnection with CRMs and ESB platforms

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    We ensure the connectivity and consistency of your application ecosystems: integration between ServiceNow, Salesforce, Dynamics, SAP, or any other business solution via data buses (ESB, API, microservices).

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    Discover our other technical expertise and all our business expertise

    With our technological expertise, Matawan Services supports you in modernizing your information systems, optimizing your processes, and developing high-performance business platforms. We provide you with technological and multi-sector expertise to meet your transformation challenges. 

    Our areas of expertise

    At Matawan Services, we are not just technology experts, we are also business partners. We have expanded our expertise to a wide range of sectors and have developed a detailed understanding of our clients' specific challenges.

    Banking & Finance

    Banking & Finance

    Transportation & Mobility

    Transportation & Mobility

    Travel & Tourism

    Travel & Tourism

    Public Sector

    Public Sector

    Social Protection & Insurance

    Social Protection & Insurance

    Health

    Health

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